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Table 4 Transition to telehealth descriptive statistics

From: An observational study of the impact of COVID-19 and the rapid implementation of telehealth on community mental health center providers

 

Minimum

Maximum

Mean

Std. deviation

Relationships between you and your patients/clients

1

5

2.80

0.71

Quality of communication between you and your patients/clients

1

5

2.57

0.81

Rate of no-shows with fewer being better

1

5

2.81

1.22

Patient/client focus during sessions

1

5

2.38

0.85

Patient/client engagement in treatment

1

5

2.71

0.88

Confidentiality of discussions with patients/clients

1

5

2.82

0.78

Patient/client willingness to schedule sessions

1

5

3.12

1.00

  1. Responses ranged from 0 = “Significantly worse with telehealth relative to in-person” to 5 = “Significantly better with telehealth relative to in-person.” Internal consistency of this measure was high at Cronbach’s α = .82