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Table 4 Transition to telehealth descriptive statistics

From: An observational study of the impact of COVID-19 and the rapid implementation of telehealth on community mental health center providers

  Minimum Maximum Mean Std. deviation
Relationships between you and your patients/clients 1 5 2.80 0.71
Quality of communication between you and your patients/clients 1 5 2.57 0.81
Rate of no-shows with fewer being better 1 5 2.81 1.22
Patient/client focus during sessions 1 5 2.38 0.85
Patient/client engagement in treatment 1 5 2.71 0.88
Confidentiality of discussions with patients/clients 1 5 2.82 0.78
Patient/client willingness to schedule sessions 1 5 3.12 1.00
  1. Responses ranged from 0 = “Significantly worse with telehealth relative to in-person” to 5 = “Significantly better with telehealth relative to in-person.” Internal consistency of this measure was high at Cronbach’s α = .82