Year 2 theme | Overlapping year 1 theme(s) [6] |
---|---|
Perception that the program is necessary. | Positive to mixed reaction to the program |
Concerns around work duplication. | Concerns about work duplication |
There are barriers to effective primary care follow-up. | Transportation challenges |
Difficulties recruiting and retaining providers in rural areas | |
Discharge processes are complex and challenging. | Areas for improvement in current transition of care processes |
Impact of the Veteran’s Choice Program | |
Need for program buy-in. | Concerns about infrastructural support for the program |
Difficulties with communication. | Disconnect between primary care teams and hospital inpatient teams |
Weak infrastructural support for coordination of care between hospitals and PACT sites | |
Difficulty contacting patients |