Construct | Definition | What UCD offers |
---|---|---|
Evidence-based practice (the thread) | Interventions with demonstrated efficacy and effectiveness including programs, actions, processes, policies, and guidelines [3] | • Selecting EBPs that are appropriate for users and their context (e.g., by leveraging UCD measures of usability such as the System Usability Scale [29]) • Redesigning EBPs to better fit users and their context (e.g., conducting usability test or heuristic evaluation to identify an EBP’s design limitations) |
Context (the fabric) | Set of characteristics and circumstances that consist of active and unique factors, within which the implementation is embedded including the following: • Inner (i.e., intra-organizational) context [30] • Outer (i.e., extra-organizational) context [30] | • Assessing context (e.g., conducting ethnography or developing user experience models) • Preparing context to promote receptivity to EBP (e.g., using workflow mapping to modify the workflow to accommodate EBP implementation) |
Implementation strategies (the needle) | Methods or techniques used to enhance the adoption, implementation, and sustainability of an EBP [12] | • Anticipating needed implementation strategies based on context assessment (e.g., conducting design workshops to identify areas where fit between EBP and context is low and problem-solving accordingly) • Selecting strategies that are appropriate given EBP and context (e.g., using the Cognitive Walkthrough for Implementation Strategies [31] to assess strategy usability) • Tailoring/designing strategies for EBP and context (e.g., by conducting iterative co-creation sessions with users) |