Audit and feedback (n = 18 staff)a | % |
 Registered nurse | 50 |
 Medical assistant | 50 |
 Female | 94 |
Questionnaires (n = 30 staff) | % |
 Prior experience with quality improvement | 40 |
 Years of clinical experience |  |
  <1 | 14 |
  1–4 | 36 |
  5–10 | 14 |
  >10 | 36 |