Table 5 CSAT subscale and total score descriptive statistics (N = 120)
Subscale | Mean | SD | Low | High |
|---|---|---|---|---|
Engaged staff and leadership | 5.50 | 1.03 | 1.60 | 7.00 |
Engaged stakeholders | 5.02 | 1.18 | 1.20 | 7.00 |
Organizational readiness | 4.97 | 1.23 | 2.40 | 7.00 |
Workflow integration | 5.49 | 1.13 | 1.60 | 7.00 |
Implementation and training | 5.14 | 1.25 | 2.00 | 7.00 |
Monitoring and evaluation | 5.12 | 1.41 | 1.00 | 7.00 |
Outcomes and effectiveness | 5.95 | 1.01 | 1.60 | 7.00 |
Total score | 5.29 | 0.90 | 2.31 | 6.86 |