Skip to main content

Table 6 Personal model coaching sub-style theme exemplary quotes style

From: A peek behind the curtain: exploring coaching styles within the implementation and sustainment facilitation (ISF) strategy in the substance abuse treatment to HIV care study

Personal model sub-themes

Exemplary quote

Prior concrete experiences

“You know, I’ve got a pretty significant background as a clinician in working with a range of different kinds of best practices. And I think that, and I still do some clinical supervision with a number of folks here in my setting.” (Preparation)

“For example, if I was talking with an organization, and they were saying, oh, and the clients are being such a pain about it, and they keep calling, and they just, they do not even know. We gave them the information, but they are not listening to it, then I would say, oh, this is not going to go well. I’d be leaning over here, even though the jury is not in.” (Preparation)

“I have found with recordings, if you make it seem like it’s an everyday occurrence, like it’s no big deal, we do this all the time, then it’s a little bit more comfortable for people. And the more you do it, the more it becomes casual for you.” (Implementation)

“I remember when I was working primarily in direct services and seeing a lot of clients, when I had things going on in my life, either because of bigger systems, issues like the kinds of things we are talking about today or just some major personal stuff happening, you know, those were the moments in time where I was able to sit most comfortably because there was none of that defensiveness. There was just this kind of openness to dealing with whatever difficulties are on the table and just being comfortable with it because that’s the water we are swimming in. So this is okay. We’re just going to be here.” (Sustainment)

Providing direction without being overly directive

One thing I would watch is the kind of if there’s almost as many closed-ended as there are open-ended, try and see if you can keep that ratio a little bit farther apart so it’s, there’s a good number more open questions than there are closed.

Looking at those discrepancies, that’s when I think it’s kind of really useful. I like that one a lot. Is there a way I could maybe kind of take a look at the manual and say, hmm, let me review that one and say maybe those that I’m doing not very much of, maybe I can try next time to do more of those?

I’m a big fan of the gift cards and the whole contingency management, best practice, and using these rewards and incentives, regardless of whether or not you are involved in a research project, because, as you know, they are really effective. They’re nice ways to engage folks and get people’s attention.