Table 6 TARN feedback: key strengths likely to facilitate successful progress through the CP-FIT feedback cycle, and opportunities for improvement. Associated feedback cycle components are displayed in brackets

Enhanced interactivity

The TARN Analytics tool was considered a useful innovation. It aligns with recommended practice, allowing users to ‘drill down’ into the data (Perception, Verification).

Action planning

Providing recommended actions to guide recipients on how to improve would make the feedback more actionable (Intention, Behaviour).

Use of comparator

Performance presented as relative to the national average, stimulating social influence (Perception, Intention).

Comparator flexibility

Offering users the ability to select preferred comparator(s) could be more beneficial than a standard national average (Perception, Intention).

Respected source

Feedback considered to come from a credible source. TARN recognised as an exemplar from which other audits could learn (Acceptance)

Evidence of impact

Clearer demonstration of impact upon patient care would likely strengthen the feedback cycle (all).