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Table 5 Mapping barriers to using the intervention to implementation strategies

From: General practitioner experiences using a low back pain management booklet aiming to decrease non-indicated imaging for low back pain

Barrier

COM-B/TDF domain

Behavioural change techniques

Implementation strategy (EPOC taxonomy)

Implementation strategy (detail)

Nowhere to store the booklet with good visibility or convenient access

Physical opportunity/environmental

Adding objects to the environment

Educational materials

Patient education booklet provided in both digital and hardcopy formats

  

Environment

Areas identified or created to place booklets (waiting room, office space)

Forgetting to use the booklet

Psychological capability/memory

Adding objects to the environment

Educational materials

Patient education booklet provided in both digital and hardcopy formats

  

Prompts/cues

Reminders

Automatic reminders to use booklet through practice management software

  

Information about social and environmental consequences

Educational outreach visit

Strategies to remember to use the booklet discussed in the individualised training session for the clinician

Some points were missed in the training session, and the booklet was not used completely

Psychological capability/knowledge

Information about social and environmental consequences

Educational outreach visit

Individualised training session for clinician with discussion of key points and modelling use of the booklet

   

Educational materials

Training resources provided for future clinician reference (low back pain guidelines, training video and sheets to use the booklet)

Booklet was not needed as current clinician method of managing clinical consults sufficient

Reflective motivation/beliefs about capabilities

Feedback on outcomes of behaviour

Audit and feedback

Low back imaging referral audit, provided to the clinician (individual and population data) to show current imaging referral behaviour

  

Feedback on outcomes of behaviour

Educational outreach visit

Individualised training session for clinician with discussion of how the booklet may help in different scenarios

  

Credible source

Local opinion leader

Champion within each clinic to encourage active engagement with decreasing non-indicated imaging for low back pain

Clinician felt the patient did not require more education or reassurance

Reflective motivation/beliefs about consequences

Information about social and environmental consequences

Educational outreach visit

Individualised training session for clinician with discussion of patient beliefs and need for reassurance

Not enough time in a consult to use additional resources

Physical capability/physical skills

Reflective motivation/Beliefs about consequences

Instruction on how to perform a behaviour

Demonstration of the behaviour

Educational outreach visit

Individualised training session for clinician with modelling of how to use the booklet and educate the patient within a standard consult

Clinician felt the patient would not be receptive to receiving the booklet

Reflective motivation/beliefs about consequences

Information about social and environmental consequences

Educational outreach visit

Individualised training session for clinician with discussion of patient receptiveness for educational resources

  

Credible source

Local opinion leader

Champion within each clinic to encourage active engagement with decreasing non-indicated imaging for low back pain