Skip to main content

Table 1 Survey user validity concerns

From: Refining Expert Recommendations for Implementing Change (ERIC) strategy surveys using cognitive interviews with frontline providers

Original generic ERIC strategies

Tailored to hepatitis C ERIC strategies

Wording

Concept

Similarity

Other

Total

Change infrastructure

 11. Change physical structure and equipment

1. Change physical structure and equipmenta

3

3

0

1

7

 12. Change record systems

2. Change the record systems

2

5

1

1

9

 13. Change service sites

3. Change the location of clinical service sites

0

0

0

0

0

 62. Start a dissemination organization

4. Develop a separate organization or group responsible for disseminating HCV care

0

1

0

0

1

 44. Mandate change

5. Mandate changes to HCV care

1

3

0

1

5

 22. Create or change credentialing and/or licensure standards

6. Create or change credentialing and/or licensure standardsb

1

4

0

1

6

 10. Change liability laws

7. Participate in liability reform efforts that make clinicians more willing to deliver the clinical innovation

1

4

0

2

7

 9. Change accreditation or membership requirements

8. Change accreditation or membership requirementsb

1

5

1

1

8

Financial strategies

 1. Access new funding

9. Access new fundinga

0

2

1

1

4

 2. Alter incentive/allowance structures

10. Alter incentive/allowance structures

2

3

0

2

7

 28. Develop disincentives

11. Provide financial disincentives for failure to implement or use the clinical innovations

0

0

0

4

4

 34. Fund and contract for the clinical innovation

12. Respond to proposals to deliver HCV care

1

2

0

0

3

 42. Make billing easier

13. Change billing

1

3

0

6

10

 49. Place innovation on fee for service lists/formularies

14. Place HCV medications on the formulary

0

0

0

1

1

 3. Alter patient/consumer fees

15. Alter patient fees

1

2

2

5

10

 66. Use capitated payments

16. Use capitated payments

2

4

0

5

11

 70. Use other payment schemes

17. Use other payment schemes

2

3

1

5

11

Support clinicians

 21. Create new clinical teams

18. Create new clinical teams

0

0

0

0

0

 32. Facilitate relay of clinical data to providers

19. Facilitate the relay of clinical data to providersb

0

0

0

0

0

 59. Revise professional roles

20. Revise professional roles

0

0

0

1

1

 58. Remind clinicians

21. Develop reminder systems for clinicians

0

0

1

1

2

 30. Develop resource sharing agreements

22. Develop resource sharing agreements

0

3

0

0

3

Provide interactive assistance

 33. Facilitation

s23. Use outside assistance often called “facilitation”

2

3

1

1

7

 54. Provide local technical assistance

s24. Have someone from inside the clinic/center (“local technical assistance”) tasked with assisting the clinicb

0

2

2

0

4

 53. Provide clinical supervision

25. Provide clinical supervisionb

0

1

0

0

1

 8. Centralize technical assistance

26. Use a centralized system to deliver facilitation

3

3

2

0

8

Adapt and tailor to context

 67. Use data experts

27. Use data experts to manage HCV data

0

0

2

0

2

 68. Use data warehousing techniques

28. Use data warehousing techniques

2

2

2

0

6

 63. Tailor strategies

29. Tailor strategies to deliver HCV care

0

2

1

0

3

 51. Promote adaptability

30. Promote adaptabilityb

0

4

1

1

6

Train and educate stakeholders

 15. Conduct educational meetings

31. Conduct educational meetingsb

0

0

2

0

2

 16. Conduct educational outreach visits

32. Have an expert in HCV care meet with providers to educate themb

0

0

2

0

2

 19. Conduct ongoing training

33. Provide ongoing HCV trainingb

0

0

2

0

2

 20. Create a learning collaborative

34. Facilitate the formation of groups of providers and fostered a collaborative learning environment

0

0

2

0

2

 29. Develop educational materials

35. Developed formal educational materialsb

0

0

2

0

2

 31. Distribute educational materials

36. Distribute educational materials

0

0

3

0

3

 55. Provide ongoing consultation

37. Provide ongoing consultation with one or more HCV treatment experts

1

0

1

0

2

 71. Use train-the-trainer strategies

38. Train designated clinicians to train othersb

0

0

1

0

1

 43. Make training dynamic

39. Vary the information delivery methods to cater to different learning styles when presenting new information

0

0

0

1

1

 60. Shadow other experts

40. Give providers opportunities to shadow other experts in HCV

1

0

0

0

1

 73. Work with educational institutions

41. Use educational institutions to train clinicians

3

1

2

0

6

Develop stakeholder relationships

 6. Build a coalition

42. Build a local coalition/team to address challenges

0

0

1

2

3

 17. Conduct local consensus discussions

43. Conduct local consensus discussionsb

2

3

0

1

6

 47. Obtain formal commitments

44. Obtain formal written commitments from key partners that state what they will do to implement HCV care

0

0

0

2

2

 57. Recruit, designate, and train for leadership

45. Recruit, designate, and/or train leaders

0

0

1

0

1

 38. Inform local opinion leaders

46. Inform local opinion leaders about advances in HCV care

1

3

3

1

8

 7. Capture and share local knowledge

47. Share the knowledge gained from quality improvement efforts with other sites outside your medical centera

0

0

0

1

1

 35. Identify and prepare champions

48. Identify and prepare championsa

0

1

0

0

1

 48. Organize clinician implementation team meetings

49. Organize support teams of clinicians, give them time to share the lessons learned and support one another’s learninga

0

1

2

0

3

 64. Use advisory boards and workgroups

50. Use advisory boards and interdisciplinary workgroups to provide input into HCV policies and elicit recommendations

0

0

2

1

3

 65. Use an implementation advisor

51. Seek the guidance of experts in implementationa

0

1

1

1

3

 52. Promote network weaving

52. Build on existing high-quality working relationships and networks to promote information sharing and problem solvingb

0

0

1

0

1

 45. Model and simulate change

53. Use modeling or simulated changeb

1

5

0

0

6

 24. Develop academic partnerships

54. Partner with a university to share ideas

0

0

0

1

1

 36. Identify early adopters

55. Make efforts to identify early adopters to learn from their experiencesb

0

1

0

0

1

 72. Visit other sites

56. Visit other sites outside your medical center to try to learn from their experiences

0

0

1

0

1

 25. Develop an implementation glossary

57. Develop an implementation glossary

1

4

0

2

7

 40. Involve executive boards

58. Involve executive boards

0

1

2

0

3

Use evaluative and iterative strategies

 4. Assess for readiness and identify barriers and facilitators

59. Assess for readiness and identify barriers and facilitators to change

0

0

0

1

1

 18. Conduct local needs assessment

60. Conduct a local needs assessmenta

0

0

0

0

0

 23. Develop a formal implementation blueprint

61. Develop a formal implementation blueprint

0

2

0

1

3

 61. Stage implementation scale up

62. Start with small pilot studies and then scale them up

0

0

1

0

1

 5. Audit and provide feedback

63. Collect and summarize clinical performance data and give it to clinicians and administrators to implement changes in a cyclical fashion using small tests of change before making system-wide changes

0

0

3

0

3

 14. Conduct cyclical small tests of change

64. Conduct small tests of change, measured outcomes, and then refine these testsb

0

0

3

0

3

 26. Develop and implement tools for quality monitoring

65. Develop and use tools for quality monitoring

0

0

1

2

3

 27. Develop and organize quality monitoring systems

66. Develop and organize systems that monitor clinical processes and/or outcomes for the purpose of quality assurance and improvementa, b

0

0

1

0

1

 56. Purposely reexamine the implementation

67. Intentionally examine the efforts to promote HCV carea,b

1

2

2

0

5

 46. Obtain and use patients/consumers and family feedback

68. Develop strategies to obtain and use patient and family feedback

0

0

0

0

0

Engage consumers

 41. involve patients/consumers and family members

69. Involve patients/consumers and family membersa,b

0

1

0

0

1

 50. Prepare patients/consumers to be active participants

70. Engage in efforts to prepare patients to be active participants in HCV careb

0

0

0

0

0

 39. Intervene with patients/consumers to enhance uptake and adherence

71. Intervene with patients/consumers to promote uptake and adherence to HCV treatmentb

0

0

0

0

0

 69. Use mass media

72. Use mass media to reach large numbers of peopleb

0

1

0

1

2

 37. Increase demand

73. Promote demand for HCV care among patients through any other means

0

1

0

0

1

  1. Numbering refers to the order presented in the original ERIC study in the 1st column and the ERIC survey in the 2nd column
  2. aSimilar strategy
  3. bStrategy with multiple embedded strategy