Table 5 Sustainability scores from stakeholders using the NHS Sustainability Model and Clinical Sustainability Assessment Tool (CSAT)
Scale and factor/domain | Average rating (range) |
|---|---|
Staff and stakeholders | |
NHS: clinical leadership engagement | 15/15 |
NHS: staff involvement and training to sustain the process | 8.6/11.4 (0–11.4) |
NHS: senior leadership engagement | 8.2/15 (5.7–15) |
NHS: staff behaviors toward sustaining the change | 6.6/11 (5.1–11) |
CSAT: engaged staff and leadership | 6.5/7 (6.0–7.0) |
CSAT: engaged stakeholders | 6.3/7 (5.6–7.0) |
Organization | |
NHS: fit with the organization's strategic aims and culture | 7/7 |
NHS: infrastructure for sustainability | 4.5/9.5 (0–9.5) |
CSAT: organizational readiness | 5.9/7 (4.6–6.6) |
Process and outcomes | |
NHS: credibility of the benefits | 7.7/9.1 (6.3–9.1) |
NHS: effectiveness of the system to monitor progress | 4.7/6.5 (2.4–6.5) |
NHS: adaptability of improved process | 4.3/7 (3.4–7) |
NHS: benefits beyond helping patients | 4.5/8.5 (0–8.5) |
CSAT: outcomes and Effectiveness | 6.5/7 (5.8–7.0) |
CSAT: implementation and training | 6.0/7 (4.8–7.0) |
CSAT: workflow integration | 5.9/7 (4.4–7.0) |
CSAT: monitoring and evaluation | 5.7/7 (4.4–7.0) |