Question | All facilities (N = 60) | Facility 1 (n = 8) | Facility 2 (n = 9) | Facility 3 (n = 9) | Facility 4 (n = 12) | Facility 5 (n = 9) | Facility 6 (n = 13) | p-value* | |||||||
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Mean | (SD) | Mean | (SD) | Mean | (SD) | Mean | (SD) | Mean | (SD) | Mean | (SD) | Mean | (SD) | ||
1. Mistakes have led to positive changes here | 4.1 | (0.9) | 3.1 | (1.2) | 4.2 | (0.7) | 3.9 | (1.3) | 4.3 | (0.6) | 4.3 | (0.7) | 4.4 | (0.5) | 0.208 |
2. I have many opportunities to grow in my work. | 4.5 | (0.8) | 4.5 | (0.8) | 4.2 | (1.1) | 4.2 | (1.3) | 4.8 | (0.4) | 4.4 | (0.7) | 4.5 | (0.7) | 0.665 |
3. People in our facility or clinic actively seek new ways to improve how we do things. | 4.5 | (0.7) | 4.3 | (0.7) | 4.4 | (0.7) | 4.4 | (0.7) | 4.3 | (1.0) | 4.6 | (0.5) | 4.8 | (0.4) | 0.323 |
4. People at all levels of this facility or clinic openly talk about what is and is not working. | 4.2 | (0.8) | 4.0 | (0.5) | 3.7 | (1.0) | 4.1 | (0.9) | 4.5 | (0.7) | 4.2 | (0.4) | 4.5 | (0.7) | 0.103 |
5. Leadership strongly supports facility or clinic change efforts. | 4.3 | (0.8) | 4.4 | (0.7) | 3.8 | (1.1) | 4.1 | (0.8) | 4.2 | (1.0) | 4.3 | (0.5) | 4.9 | (0.3) | 0.023 |
6. After trying something new, we take time to think about how it worked. | 4.1 | (1.0) | 3.6 | (1.2) | 4.3 | (0.5) | 4.1 | (0.9) | 3.9 | (1.2) | 4.6 | (0.5) | 4.1 | (1.3) | 0.501 |
7. Most of the people who work in our facility or clinic seem to enjoy their work. | 3.9 | (1.0) | 3.3 | (1.0) | 3.4 | (0.7) | 3.7 | (1.2) | 3.8 | (1.3) | 4.3 | (0.5) | 4.4 | (0.7) | 0.048 |
8. This facility or clinic is a place of joy and hope. | 3.8 | (1.1) | 3.0 | (1.2) | 3.2 | (1.1) | 3.9 | (0.9) | 4.0 | (1.4) | 4.3 | (0.7) | 4.2 | (0.6) | 0.031 |
9. This facility or clinic learns from its mistakes. | 4.1 | (1.0) | 3.3 | (1.4) | 4.1 | (0.6) | 4.1 | (0.8) | 4.1 | (1.4) | 4.6 | (0.5) | 4.3 | (0.5) | 0.208 |
10. Facility or clinic leadership promotes an environment that is an enjoyable place to work. | 4.2 | (0.8) | 3.9 | (0.6) | 3.9 | (0.8) | 4.1 | (0.8) | 4.0 | (1.0) | 4.6 | (0.5) | 4.8 | (0.4) | 0.008 |
11. People in this facility or clinic operate as a real team. | 4.1 | (1.0) | 3.8 | (1.5) | 3.8 | (0.7) | 3.7 | (1.0) | 4.0 | (1.0) | 4.7 | (0.5) | 4.5 | (0.5) | 0.018 |
12. When we experience a problem in the facility or clinic, we make a serious effort to figure out what is really going on. | 4.3 | (0.8) | 4.4 | (0.5) | 3.8 | (1.2) | 4.3 | (0.5) | 4.3 | (1.1) | 4.3 | (0.5) | 4.5 | (0.5) | 0.528 |
13. Leadership in this facility or clinic creates an environment where things can be accomplished. | 4.1 | (1.0) | 4.1 | (0.6) | 3.9 | (0.8) | 3.8 | (1.4) | 3.8 | (1.4) | 4.3 | (0.5) | 4.7 | (0.6) | 0.125 |
14. It is not hard to get things to change in our facility | 3.4 | (1.0) | 3.5 | (0.9) | 3.2 | (1.0) | 3.3 | (1.2) | 3.3 | (1.1) | 3.6 | (0.9) | 3.6 | (1.0) | 0.915 |
Summary | 4.1 | (0.3) | 3.8 | (0.5) | 3.9 | (0.4) | 4.0 | (0.3) | 4.1 | (0.4) | 4.4 | (0.3) | 4.5 | (0.3) | 0.006 |