Table 1 Summary of CQI meetings and adoption of the ATTACH phone call strategy

CQI summary

 Post-COVID CQI meetings

59

 HCW per CQI (median)

5 [4-10]

 Duration (median, minutes)

21 [13–75]

Phone call adoption success

 Calls attempts

N = 1444

 Calls reaching AYA

82% (1180)

 Calls successful

96% (1137)

 Phone charged

99% (1175)

 Call received in a conducive environment

96% (1148)

 Day call was made

N = 566

  Weekday

88% (498)

  Weekend/public holiday

12% (68)

 Time call was made

N = 566

  Morning

28% (158)

  Afternoon

57% (323)

  Evening

15% (85)

 At least one chapter discussed

N = 1180

93% (1096)