Table 1 Description of participants

1

H

Hospital MO

Male, 30s; < 5 years at this hospital

2

C

Clinic OM

Female, 40s; professional nurse > 10 years, OM for 1 year

3

H

Hospital MO

Male, 30s; 5 years at this hospital

4

H

Hospital MO

Male, 40s; 15 years at this hospital

5

H

Data capturer

Male, 20s; 2 years as data clerk at this hospital/catchment area

6

C

Clinic OM

Female, 40s; professional nurse for 25 years; OM for 1 year

7

H

Pharmacist

Female, 30s; at this hospital for 3 years

8

C

Clinic OM

Female, 40s; professional nurse; 6 years at this clinic

9 + 10

C

Clinic ENs

Female, 30s; enrolled nurse; 1 year in KSD; 10 years as CHW now EN after 2 years of nursing school

Female, 30s; enrolled nurse

^bTwo interviewees

11

C

Clinic pharmacy assistant

Pharmacy assistant since 2019^a

12 + 13

H

Radiographers

Male, 30s; 1 year at this hospital

Female, 30s; 5 years at this hospital^b

14

C

Clinic nurse

Professional nurse for 6 years^a

15

H

Hospital MO

Female, 30s; MO for 5 years. Family Medicine registrar

16

H

Hospital MO

Female, 30s; MO for 15 years

17

C

Clinic OM

Professional nurse for 21 years, OM at this clinic 14 years^a

18

H

Hospital MO

Male; 30s; at this hospital for 7 years

19

H

Hospital TB nurse

Female, 30s; professional nurse for 4 years